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If all the above tips hold, you should check if the keyboard is working on another computer or laptop. Solution 1: Troubleshooting if the Keyboard is not functioning

There should not be interference of Radio Frequencies from other sources near your computer.

It should be directly connected to the computer.

The USB connection device should not be plugged into a USB root hub.

The batteries in your wireless keyboard should not be depreciated and should be in a working condition.

Make sure that the wireless receiver is correctly plugged into your computer in the correct port.